BCR Business
Communications
Resources

HOME
ABOUT BCR
CHOOSING A NEW PHONE SYSTEM
PRODUCTS
SERVICES
BULLETIN BOARD
SITE MAP

 

BCR
Business Communications
Resources
83 Mussey Rd.
Scarborough, Maine 04074
(207) 883-8000
How to Contact BCR

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GO TO TOP OF PAGE

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GO TO TOP OF PAGE

Services


Network Services   Technology Project Management

Network Services

Isnít it important to have a technology partner to help you sift through the confusion of network service options? How do you know what to choose? Who is giving you the right advice?

BCR frequently works as a "Customer Advocate" to represent our clients in discussion with network service providers. Itís like having a loyal employee looking out for your best interests without the expense.

 

Site-to-Site Connectivity:

BCR routinely works with our customers to assist them in planning for inter-facility connectivity. We make sure systems at various customer locations are properly designed to support inter-site information movement and call activity. Our job is to support our customerís planning efforts and to assist them with the difficulties of finding the most cost-effective network solutions.

 

Long Distance Cost Savings:

Hasnít this become a frustrating issue? Everyone says they have a great deal for you! How do you know what to choose?

If you could choose a long distance provider you know you can trust, who offered very competitive rates on a very reliable network does that help? We think it does. Thatís why BCR went through an extensive evaluation of network providers and chose to offer a program that we believe provides the best value to our customers at very low rates.

 

Technology Project Management

Today, more than ever, you need solutions that add value to your business. At BCR, we believe that a "project managed" needs analysis and implementation process will yield the best value for your investment. Hereís our perspective!

Needs Analysis & Technology Awareness: Sometimes itís hard to know what results you want when you donít know what services may be available. BCR works with our customers to understand their business needs. As this process unfolds, BCR looks to educate our customers by discussing the feasibility of technological options. This "information sharing" is a "team effort" that helps to form a more viable solution for your business.

Installation Planning: Now you know what you want, but how do you deliver your solution in an efficient and orderly manner? We work with you to identify key business functions, and discuss installation procedures that compliment your business environment. This enables BCR to schedule the various tasks and manage them to completion without disrupting your work functions.

Customer Training & Orientation: Your employees play a very important role in the value of your solution. You can spend the money, but if the solution is not embraced by your employees you are not getting the true value of your investment. At BCR we understand the importance of employee acceptance, as we strive to personalize our training so each employee sees the benefits. Studies have shown that businesses typically only use 15 to 20% of the resources available to them. You deserve better!

Solution Delivery: When BCR employees are in your work environment we must always be professional and respect your need to conduct business. Before we begin our work "Team BCR" meets to discuss our solution delivery plan. This is when team members are briefed on your business and reminded of our role in your workplace.

Solution Evaluation & Follow Up: Now that you have had time to adjust to your new solution are your employees using the tools available to them? People need a little time to use something first, then they can provide us with input to make positive adjustments that increase the value to your business. BCR will give you time to adjust to your new technology, then we schedule a "round table" discussion to evaluate your use of the system and offer suggestions that improve your business operation.

CLICK HERE TO RETURN TO THE PATH.

OR

CLICK HERE TO CONTINUE DOWN THE PATH.